Our Standards

Where Our Data Comes From

Every facility on Triggr Health is sourced from SAMHSA's National Directory of Drug & Alcohol Abuse Treatment Facilities — a database of facilities licensed, certified, or otherwise approved for inclusion by their state's substance use treatment authority. We don't add facilities from web scraping or unverified submissions. If a facility isn't in SAMHSA's database, it isn't on this site.

This dataset is updated periodically to reflect newly added and updated facilities. It isn't exhaustive — some private-pay facilities that don't participate in state licensing surveys won't appear — but every facility that does appear has been through a real state verification process, not just a listing fee.

What the "State-Licensed Facility" Badge Means

This badge appears on every facility page and indicates the facility is included in SAMHSA's verified database, meaning it has been licensed, certified, or approved by a state substance use treatment authority. It doesn't indicate an endorsement or ranking by Triggr Health — it's a data provenance marker, not a quality score.

Choosing between licensed facilities still takes judgment. Our levels of care guides include the questions worth asking any program before admission — about clinical staffing, accreditation, co-occurring condition care, and discharge planning — because a license is the floor, not the ceiling.

How Search Results Work

Facilities are not ranked or ordered based on payment. Claiming a listing lets a facility add verified contact information and appear as a featured provider, but it does not move a facility up in city or search listings, and unclaimed facilities are shown with the same visibility as claimed ones.

Where Your Call Goes

The helpline number displayed across this site routes to a call center, not directly to any single treatment facility. This is a deliberate choice, consistent with anti-kickback and patient-brokering laws (EKRA) that govern how addiction treatment referrals can be marketed. If you call a specific facility's own listed number (shown only for facilities that have claimed their listing), that call goes directly to that facility.

We think the honest version of this disclosure matters: many treatment websites display helplines without saying where the call goes. Ours goes to a call center staffed to help you find appropriate treatment — and this page will always say so plainly.

How Our Editorial Content Is Written

The guides on this site — covering levels of care, paying for treatment, and population-specific programs — are written to a consistent standard: direct and factual, aligned with the positions of major health authorities (SAMHSA and the addiction medicine bodies among them), free of fear-mongering, and free of the padding that makes so much health content useless. Where evidence is strong — as with medication-assisted treatment — we say so plainly. Where something varies by state, plan, or facility, we say that too, rather than manufacturing false certainty.

Our content is educational and informational. It isn't medical advice, and it isn't a substitute for an individual clinical assessment — which we recommend, repeatedly, throughout the site.

Updating or Correcting a Listing

Facility representatives can claim their listing to add or correct contact information, hours, and program details. If you notice outdated or incorrect information on a listing you don't represent, contact us and we'll look into it.

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